Frequently Asked Questions
Find answers to common questions about 1PhilSports platform, bookings, tournaments, and more.
General Questions
What is 1PhilSports?
1PhilSports is an all-in-one Filipino sports platform that connects players, coaches, event organizers, court owners, and clubs. It allows users to book courts, find coaches, join tournaments, manage sports events, and engage with the sports community.
Who can use 1PhilSports?
Anyone involved in sports can use 1PhilSports, including players, coaches, event organizers, court owners, clubs, and teams.
Is 1PhilSports free to use?
Creating an account and browsing the platform is free. Some services such as court bookings, coaching sessions, or event registrations may have fees set by service providers.
Account & Registration
How do I create an account?
Visit the 1PhilSports website or app, click Register, choose your role, fill in your details, verify your email, and complete your profile.
Can I have more than one role?
Yes. You may start as a Player and later upgrade your account to include Coach, Organizer, or Court Owner roles.
Can I sign up using social media?
Yes. You may sign up using your Google or Facebook account for faster access.
For Players
How do I book a court?
Go to Find Courts, select a location and sport, choose your preferred date and time, and complete the booking payment.
How do I join tournaments?
Browse tournaments, check requirements, register, and complete payment if required.
Can I track my bookings?
Yes. All upcoming and past bookings can be viewed under My Bookings in your account dashboard.
For Coaches
How do I become a coach on 1PhilSports?
Upgrade your account to Coach, complete your profile with credentials, set your schedule and rates, and submit for verification.
How do coaches earn?
Coaches earn through booked sessions. Earnings and payout records are available in the coach dashboard.
For Event Organizers
How do I create an event or tournament?
Go to Event Management, click Create Event, fill in event details, set fees and participant limits, and publish.
Can I manage participants and brackets?
Yes. Organizers can manage registrations, approve participants, and view automatically generated brackets.
For Court Owners
How do I list my court?
Upgrade to Court Owner, go to Court Management, add court details, pricing, availability, and submit for verification.
Can I manage multiple courts?
Yes. Multiple courts can be managed under one account with individual settings.
Bookings & Payments
What payment methods are supported?
Supported methods include credit/debit cards, online banking, and e-wallets such as GCash.
Can I cancel or reschedule a booking?
Yes, depending on the provider's cancellation policy. Fees may apply.
Rewards & Engagement
How do rewards work?
Users earn reward points for every match, booking, event, and activity within the 1PhilSports community.
What can I redeem rewards for?
Rewards may include sports gear, GCash credits, merchandise, insurance benefits, and other exciting items.
Support & Security
Is my data secure?
Yes. 1PhilSports uses secure authentication and encrypted data transmission to protect user information.
How do I contact support?
You may contact support through the in-app help section, email, or official social media channels.
Platform & Technology
Why did 1PhilSports choose a web app instead of a native mobile app?
1PhilSports was built as a modern web app to provide faster access, wider device compatibility, and easier updates. Users can access the platform instantly using any browser without installing an app.
Advantages of a Web App vs Native Mobile App:
- Accessible on any device (Android, iOS, tablet, desktop)
- No app installation required
- Instant updates without manual downloads
- Lower storage and data usage
- Faster deployment of new features and fixes
- Ideal for first-time users, organizers, and court owners
- Can be extended into native apps in the future
Native mobile apps may be introduced in future phases for advanced features such as push notifications, while the web app remains the core platform.
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Still have questions?
Our support team is here to help you get the most out of 1PhilSports.
Contact Support